Answer: Yes, permits are mandatory for restricted zones. Snow Walk Tours arranges both bike permits and 4-wheeler permits for Nathula, Changu, Baba Mandir, Zuluk, Lachen, Lachung, Yumthang, and Gurudongmar Lake.
Answer: You need a valid photo ID (Aadhar/Passport/Voter ID), driving license, passport-size photos, and in some cases hotel booking details. Foreign nationals need a Protected Area Permit (PAP).
Answer: For tour packages, we recommend booking at least 7–10 days in advance. For permits and rentals, 2–3 days in advance is usually enough, but during peak season, earlier is better.
Answer: Yes, you can cancel or reschedule your booking. Refunds depend on our cancellation policy and how early the request is made.
Answer: Yes, we offer Bagdogra Airport, NJP Railway Station, and Siliguri pickup/drop services for cars, cabs, and bikes on request.
Answer: We provide a wide range of vehicles — sedans, SUVs, luxury cars, and bikes including Royal Enfield, Himalayan, and scooters.
Answer: Yes! All our tour packages can be customized as per your destinations, duration, vehicle type, and budget.
Answer: Helmets are included with every bike rental. Additional riding gear like jackets, gloves, and guards can be arranged on request.
Answer: Your safety is our top priority. We provide well-maintained vehicles, experienced drivers, legal permits, and full travel support.
Answer: You can book directly via our website, phone, or by visiting our office. Our team will confirm quickly and guide you through the booking process.
Answer: You will need a valid driving license (two-wheeler), a government-issued photo ID (Aadhar/Passport/Voter ID), and in some cases, a temporary Sikkim permit for visiting restricted areas like Nathula or North Sikkim.
Answer: Yes, you can easily modify your booking dates, pickup/drop location, or bike model by contacting our support team in advance, subject to availability.
Answer: Bikes can be picked up and returned in Gangtok or other specified rental points in Sikkim. Delivery to hotels or bus/taxi stands may also be arranged on request.
Answer: Absolutely! You can select from our available fleet, including Royal Enfield, Himalayan, and scooters for local rides. We always recommend booking early for your preferred model.
Answer: In case of breakdown or mechanical issues, we provide roadside assistance and, if needed, a replacement bike (subject to location and availability). Our team ensures your trip remains smooth and hassle-free.
